Boston Pads, LLC operates the web site at bostonpetpads.com
Last modified 05/20/2010
We
respect the privacy of each user of the Site (referred to as "you" or
"a user"), whether you are just beginning your real estate search or
have already become a customer. This Privacy Statement gives you
specific information about how we protect your privacy, how we treat
information we collect on the Site that identifies an individual user
("Personal Information"), and how we use aggregated information.
BY
REGISTERING FOR OR USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS
PRIVACY STATEMENT. IF YOU DO NOT AGREE TO THIS PRIVACY STATEMENT, YOU
CANNOT USE THE SITE. We reserve the right to modify this Statement at
any time by posting a notice on the Site's home page. (If we consider it
appropriate, we may also provide additional notice of significant
changes). Your use of the Site after the date of the last modification
listed at the beginning of this Privacy Statement indicates to us that
you agree to the changes.
Location of Servers and Transfer of Information to the United States The
Site is hosted by servers in the United States. If you are located
outside of the United States, your Personal Information will be
transferred to the United States. By submitting your Personal
Information, you consent to its transfer to the United States and to its
storage, processing, and use there in accordance with this Privacy
Statement.
Scope of this Privacy Statement This Privacy
Statement applies to your use of this Site only. We do not own, operate
or control the web sites of our Franchisees or sales associates.
Accordingly, this Statement does not apply to a Franchisee's or sales
associate's web site or to a Franchisee's or sales associate's
collection, use, storage and disclosure of your Personal Information.
1. Collection and Use of Your Personal Information We
collect your Personal Information on the Site in order to enhance the
services we offer you. We collect Personal Information from you only
when you voluntarily submit it in order to obtain certain services or
information, including (A) registrations for special communications,
such as saving a search for you and, only if you request it, sending you
new listings that fit the profile of your saved search; (B) requests to
find a property, to list your property, and to find a sales associate;
(C) requests to contact us; (D) requests to receive periodic industry
updates; (E) requests to email a listing to a friend; and (F)
applications for employment.
Requests to Find or List a Property and to Find a Sales Associate If
you submit a request through this Site to find or list a property or to
find a sales associate, you will be asked to provide Personal
Information. We refer this information to Franchisees or sales
associates to respond to your request. For example, if you ask that we
list your property or if you ask to see more listings in a given area,
you will be directed to a Franchisee in that area.
Contacting Us If
you contact us, we collect Personal Information, which is retained or
referred to an independent Franchisee or sales associate depending on
the nature of your inquiry. If you are looking for a property or a sales
associate, it is referred to a Franchisee or sales associate; if your
inquiry or complaint requires a response from us, it is referred to the
appropriate department for research and a response. The information we
collect is not used in any other way and is not retained after one year.
Refer a Listing to a Friend If
you choose to send a listing to a friend, you will be asked to provide
the friend's email address. We do not store this information, and the
information is used only to send the one-time referral email.
Employment Inquiry If
you are seeking employment, you will be asked to provide Personal
Information about yourself. We refer this information to Franchisees in
the geographic area in which you live. If you have sought employment at
our company headquarters, the information is forwarded to our Corporate
Human Resources Department.
2. Collection of Non-Personal Information Even
if you do not send us any Personal Information, we collect information
about how you use our site ("Non-Personal Information"). This
information cannot be used to identify you personally and is explained
in more detail below under "Non-Personal Information".
Cookies A cookie is a small data file, often including an anonymous unique identifier, that is sent from a web
site and stored on your computer's hard drive. Use of cookies is common
on the Internet. A web site can send its own cookie to your browser if
your browser's preferences allow it, but (to protect your privacy) your
browser permits a web site to access only the cookies it has already
sent to you, not the cookies sent to you by other sites. You can
configure your browser to change your cookie preferences. (Each browser
is different, so check the "Help" menu of your browser to learn how to
change your cookie preferences.) You can set your browser to refuse all
cookies, but this could cause some parts of the Site to not function
properly, and may not provide services or information you have
requested.
Non-Personal Information Like many sites, we obtain
Non-Personal Information such as IP (internet protocol) addresses,
browser types, the name of your ISP (internet service provider),
information about where a user comes from before arriving at our Site,
what pages a user visits, the order of those pages, and the amount of
time spent on each. We use Non-Personal Information to customize the
content you see, improve our services, conduct research, and provide
anonymous aggregated reporting for internal audits and third-parties.
3. Use of Information We
use the Personal Information and the Non-Personal Information we
collect on the Site (A) to provide you with the services that you ask to
receive through the Site, including saving searches and, only if you
request it, sending you updates about those searches, (B) to receive, if
you choose, to receive periodic industry updates, (C) to answer your
questions or complaints, (D) to refer you to Franchisees and sales
associates about finding or listing a property or to locate a sale
associate; (E) to refer a listing to a friend, and (F) for analytical
purposes to help us improve the Site and for our business generally.
4. Sharing Your Information We
do not rent, sell, or share with third parties the Personal Information
we collect from you on this Site except (i) to provide information or
services that you have requested, (ii) with your permission, or (iii)
under the following circumstances:
A. Third party vendors we
engage to provide services on our behalf (such as hosting, web-site
development, and support) have access to Personal Information, but they
have agreed not to disclose the Personal Information or to use it for
any purpose other than providing the requested services.
B. There
may arise special circumstances where it is necessary for us to
disclose and use Personal Information and Non-Personal Information, such
as: to enforce this Privacy Statement or any other part of our Terms
& Conditions; to protect our property or rights; to protect the
safety of anyone; to investigate, prevent, or take action regarding
illegal or improper activities; to carry out a merger or consolidation
with another entity, a sale or transfer of some or all of our assets, or
any similar transaction; or for other reasons we determine in good
faith are necessary, appropriate, or required by law, such as when we
respond to subpoenas, court orders, or other legal or administrative
process.
5. Security Our hosting services maintains its
systems in accordance with reasonable industry standards to reasonably
secure the information of its customers. However, no data transmission
over the Internet can be guaranteed to be 100% secure. You use the Site
at your own risk. 6. Correction/Updating Personal Information If
your Personal Information changes or if you no longer wish to use the
Site, you may correct or update your Personal Information or unsubscribe
from any industry updates you have requested by modifying or deleting
your profile on the Site, writing to customer service at address below.
7. Children This Site is not directed to children under the age of 13 ("Children"), and we do not knowingly collect any information, including Personal Information, from Children
8. Massachusetts Privacy Rights Under
Massachusetts law, Massachusetts residents have the right to request in
writing from businesses with whom they have an established business
relationship (1) a list of categories of personal information, such as
name, address, e-mail address, and the type of services provided to the
customer, that a business has disclosed to third parties [including
affiliates that are separate legal entities] during the immediately
preceding calendar year for the third parties' direct marketing purposes
and (2) the names and addresses of all such third parties. To request
the above information please contact us by writing to customer service
at the address below.
9. Comments and Questions If you have
any questions or concerns about this Privacy Statement, please contact
us by emailing RealEstate@BostonPads.com or by postal mail at: 1243 Commonwealth Avenue Boston, MA 02134